---
title: "Cancel a service"
url: "https://inleed.com/helpcenter/cancel-service"
language: "en"
updated: "2026-11-06"
category: "Invoices and payments"
type: "guide"
---

# Cancel a service

You cancel broadband with an end date in the [client area](https://login.inleed.net). Other services end on their expiry date when you turn off “Auto Invoice”.

## Right guide?

- Cancelling your hosting but keeping your domain?  
  [Can I cancel my hosting and keep my domain?](https://inleed.com/helpcenter/cancel-hosting-keep-domain)
- Cancelling a Microsoft 365 licence?  
  [How do I cancel a Microsoft 365 licence?](https://inleed.com/helpcenter/cancel-microsoft-365-licence)

## Before you start

- An invoice for a period that has already started must be paid, even if you cancel the service.
- Not paying doesn’t count as cancelling. You need to cancel the service.

## How to cancel

### A. Hosting, VPS, VPN and other services

**Important:** Your hosting and everything on it is deleted when the period ends. Move out what you want to keep before then. A VPS and all data on it is permanently deleted on the expiry date, so back it up by the day before.

1. Log in to the [client area](https://login.inleed.net) and click the switch under **Auto Invoice** next to the service.

   The service doesn’t renew and ends on its expiry date.

### B. Broadband

1. Log in to the [client area](https://login.inleed.net) and click your broadband’s expiry date.

   A cancellation box opens.

2. Pick the end date under **Välj datum**.

   The last day to cancel is the subscription’s renewal day. Choose it as the end date to avoid a new invoice. A period that has started is charged in full.

3. Accept the terms.

4. Click **Lägg in för avslut**.

   Your broadband ends on the date you chose.

### C. Domain

There’s no button for deleting a domain. You let it expire.

1. Log in to the [client area](https://login.inleed.net) and click the switch under **Auto Invoice** next to the domain.

   The domain doesn’t renew and expires on its own.

   Want us to cancel the domain? Email [support](mailto:support@inleed.se) the domain name and confirm with `Jag bekräftar`. The domain runs until its expiry date and is then deregistered.

## How to know it worked

The service doesn’t renew and ends on its expiry date, or on the end date you chose.

## If something doesn’t work

### I can’t find a way to cancel the service

**Why:** The cancellation box is only for broadband.

**What to do:** Turn off **Auto Invoice** next to the service. If that doesn’t work, email [support](mailto:support@inleed.se) from your account’s email address and say which service it is. Reply `Jag bekräftar` when support asks.

## Good to know

- Hosting, domains, broadband and VPS have no minimum term and no notice period.
- Support deletes a domain straight away only in exceptional cases, for example if a new domain was ordered by mistake.
- Changed your mind? Click your broadband’s expiry date and then **Avbryt uppsägning**. By email, you need to write `Jag bekräftar`.

## Related guides

- [Turn off auto-invoicing for a service](https://inleed.com/helpcenter/turn-off-auto-invoicing)
- [Do I have to pay the invoice if I cancel?](https://inleed.com/helpcenter/pay-invoice-after-cancelling)
- [Is there a minimum contract period?](https://inleed.com/helpcenter/minimum-contract-period)
- [Move your broadband to a new address](https://inleed.com/helpcenter/move-broadband)