---
title: "Email isn’t working after moving to Inleed"
url: "https://inleed.com/helpcenter/email-not-working-after-move"
language: "en"
updated: "2026-11-06"
category: "Email"
type: "felsokning"
---

# Email isn’t working after moving to Inleed

After a move to Inleed, email can stop working because the DNS records point the wrong way, the email accounts aren’t created yet, or email is still going to the old provider.

## Common causes

### 1. Email arrives only sometimes, or ends up at the old provider

**Check:** Did you change nameservers in the last 48 hours? Meanwhile, email can go to both the old and the new provider.

**What to do:** Wait, and check webmail at both the old and the new provider.

### 2. No email arrives at all

**Check:** Have the email accounts been created at Inleed?

**What to do:** Create the email accounts at Inleed. They’re created again after a move, with new passwords.

[Create an email account](https://inleed.com/helpcenter/create-email-account)

### 3. Email bounces or goes to the wrong server

**Check:** Does the MX record, or the A record for `mail`, point the wrong way in the new zone?

**What to do:** MX should be `10 mail.yourdomain.com`, and `mail` should point to your hosting’s IP address.

[I can’t receive email](https://inleed.com/helpcenter/cant-receive-email)

### 4. Email you send ends up in the spam folder

**Check:** Are DKIM or DMARC missing from the new zone?

**What to do:** Set up DKIM and DMARC for the domain.

[Set up SPF, DKIM and DMARC for your domain](https://inleed.com/helpcenter/set-up-spf-dkim-dmarc)

### 5. Old email doesn’t show up

**Check:** Is the old email still with the old provider?

**What to do:** Move it over to Inleed.

[Move your email from another provider](https://inleed.com/helpcenter/move-email-to-inleed)

## Good to know

- Once the nameserver change is done, switch your email apps to `mail.inleed.com`.

## Related guides

- [I can’t receive email](https://inleed.com/helpcenter/cant-receive-email)
- [Move your email from another provider](https://inleed.com/helpcenter/move-email-to-inleed)
- [Set up SPF, DKIM and DMARC for your domain](https://inleed.com/helpcenter/set-up-spf-dkim-dmarc)
- [Create an email account](https://inleed.com/helpcenter/create-email-account)