---
title: "Get started with your broadband"
url: "https://inleed.com/helpcenter/get-started-broadband"
language: "en"
updated: "2026-11-06"
category: "Broadband"
type: "guide"
---

# Get started with your broadband

After ordering, you approve the order with BankID, pay the first invoice and connect your router. The broadband is activated on the start date.

## Before you start

- You need a router. It isn’t included with the broadband, but you can buy one from us.
- Cancel the broadband with your previous provider yourself. Only one provider can be active at a time.

## How to get started

1. Approve the order with BankID when you are asked.

2. [Pay the first invoice](https://inleed.com/helpcenter/find-and-pay-invoice).

   The broadband isn’t activated until it’s paid.

3. Connect a network cable from the fibre box’s LAN port to the router’s **WAN** port, often labelled **Internet**.

   The router should get its address automatically (DHCP).

4. Restart the fibre box and the router once the broadband is activated.

## How to know it worked

You can get online. To check the speed, measure with a computer connected by cable directly to the fibre box.

## If something doesn’t work

### The internet isn’t working after activation

**What to do:** Go through the troubleshooting for new broadband.

[Internet isn’t working after activation](https://inleed.com/helpcenter/internet-not-working-after-activation)

### The fibre isn’t installed in the apartment

**Why:** The network owner hasn’t connected the fibre.

**What to do:** In Zitius’s and Telia’s networks, call `020-40 24 00`, 09-16. Then contact us, and we’ll move the start date.

## Good to know

- If we can’t deliver to your address, you get back what you paid and the invoice is credited.

## Related guides

- [Order broadband for your address](https://inleed.com/helpcenter/order-broadband)
- [Internet isn’t working](https://inleed.com/helpcenter/internet-not-working)
- [Test your connection directly at the fibre box](https://inleed.com/helpcenter/test-internet-at-fibre-box)
- [Find and pay an invoice](https://inleed.com/helpcenter/find-and-pay-invoice)