---
title: "My mailbox is full"
url: "https://inleed.com/helpcenter/mailbox-full"
language: "en"
updated: "2026-11-06"
category: "Email"
type: "felsokning"
---

# My mailbox is full

When a mailbox or your whole hosting account is full, email sent to you bounces. Find out which it is, then free up space or raise the limit.

## Common causes

### 1. Only one mailbox is full

**Check:** Has the address reached its own limit (quota)? In DirectAdmin under **E-mail Accounts**, you can see how much of its quota each address uses.

**What to do:** Raise the address’s quota in DirectAdmin, or delete old email. New email accounts get 50 MB unless you change it, and with **Max** there’s no limit beyond your hosting’s space.

### 2. The whole hosting account is full

**Check:** Has your hosting run out of space? Email, files and databases share the same space.

**What to do:** Free up space or upgrade your hosting.

[Free up space on your hosting](https://inleed.com/helpcenter/free-up-hosting-space)

### 3. You’ve deleted email but it still says full

**Check:** Is the email still in the trash? The trash counts, and the statistics update once a day.

**What to do:** Empty the trash and wait until the next day.

## Good to know

- You get a warning email when 70% of your hosting’s space is used. If the space runs out, the hosting can be locked at a check after midnight. Contact [support](mailto:support@inleed.se) if that has happened.

## Related guides

- [Free up space on your hosting](https://inleed.com/helpcenter/free-up-hosting-space)
- [Upgrade your hosting plan](https://inleed.com/helpcenter/upgrade-hosting)
- [I can’t receive email](https://inleed.com/helpcenter/cant-receive-email)