Get answers to your questions and concerns in our help center
Before contacting us, we would like to encourage you to explore our help center.
Here you can find answers to many common questions and problems that other visitors have encountered in the past. By using the search field below, you can quickly and easily search for relevant articles and guides that can help you.
Customer zone
The customer zone is your digital hub at Inleed. Here you can easily and conveniently take care of all the administrative stuff - from managing services and invoicing to updating your customer details.
Do you have questions about invoicing, payment methods, direct debit or e-invoice? In our Economy section you will find guides and resources that make it easy to manage everything related to invoicing and payments.
DirectAdmin is your all-in-one control panel for efficient server management. Designed with ease of use in mind, DirectAdmin lets you easily manage domain names, files, SSL certificates, email accounts, and more.
Our e-mail section contains guides for everything from managing e-mail accounts and choosing an e-mail client to webmail and spam filters. Get everything you need to ensure reliable and secure communication.
Meet your server needs with the greatest possible simplicity. In this section you will find a number of guides and answers to common questions, all for your server management to be as efficient as possible.
This section on Domain Names gives you all the necessary information for efficient management of your domain name. Here you will find guides on DNS, SSL certificates, name servers, owner information and the process of transferring your domain.
Do you need help or advice? Our customer service is here for you, seven days a week. We are just a call or email away and our knowledgeable support team will provide you with the assistance you need. High quality, fast responses and no complicated jargon; only concrete solutions.
When the chat is open, you will find our chat at the bottom right of our website.
Make sure to have the below prepared
Be specific with which service the matter concerns. It helps if you enter the domain name, invoice number, e-mail address, server IP address or similar.
Try to describe the problem in as much detail as possible - preferably with screenshots, error messages and a description of how to reproduce the problem.
We take security very seriously, which is why it is important that you contact us through a contact route that is registered in the customer zone. We cannot provide sensitive information to an unauthorized contact mean that is not registered on your account.
Unfortunately, we cannot help you with…
Problems with services provided by another provider.
Problems related to programming and development.
Support on server without the Server Maintenance add-on.
Problems with your computer or phone unrelated to services with us.
Disclosure of sensitive information to an unauthorized contact.
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