How do I cancel a Microsoft 365 licence?
Answer
Email support at least 7 days before renewal and say which licences you want to cancel or reduce. Support asks you to confirm with Jag bekräftar and then registers the cancellation.
Good to know
- Turning something off in admin.microsoft.com isn’t enough. Cancellation goes through Inleed.
- If you have the licence yearly, a year that has started must be paid, and you can only reduce the number from the next period.
- Once the licence is cancelled, the content in Outlook and OneDrive is deleted. The tenant and the user remain.
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Need more help?
Email [email protected] or call 08-519 70 666.