Guide

Find and pay an invoice

All your invoices are under “Invoices” in the client area. There you can find an invoice you’re missing, pay it or download it as a PDF.

About 2 minutes Updated 6 Nov 2026

How to pay

1
Log in to the client area and click Invoices in the menu.
If the list is long, search by product, OCR number or company name.
2
Click ••• next to the invoice and choose Pay.
View opens the invoice and Download gives you a PDF.
3
Choose a payment method: Swish, Direct Payment (card), Bankgiro or Autogiro.
4
Complete the payment by following the instructions for your method.
Swish: scan the QR code. Card: click Complete payment. Bankgiro: use the page’s OCR number.
With bankgiro you must enter the OCR number as the message, or the payment can’t be matched to the invoice.

The invoice shows as Paid once the payment is registered. With card and Swish that’s immediate.

With bankgiro it takes 1–3 bank days before the payment shows, and weekends don’t count. You don’t need to tell us you’ve paid.

The payment doesn’t show after a few days

Why: A bankgiro payment without the right OCR number can’t be matched to the invoice automatically.

What to do: Email support a screenshot from your bank showing the payee, amount, OCR number and date.

The payment link in the invoice email works without logging in.
Credit isn’t used automatically. Ask support to pay the invoice with your credit. That works if the credit covers the full amount.
If you’d rather not pay by hand, turn on direct debit (autogiro) on your billing profile.