Connect your domain to a website on another service
If your website is on another service, such as Shopify or Wix, you point the domain there with the DNS records or nameservers it gives you.
Is the website on your hosting at Inleed? Connect a domain to your hosting
How to connect it
- 1
Get what the service gives you: DNS records, usually an A record for
@and a CNAME forwww, or nameservers.
The service gives you DNS records
Most common. The domain is on a hosting plan at Inleed.
- 2
Log in to DirectAdmin, open Account Manager › DNS Management and click Edit next to the domain’s A record.
Change the value to what the service says and save.
With several domains, pick the right one first.
- 3
Tick the box on the
wwwrow if that name already has a record, and click Delete, then Confirm. - 4
Click Add Record.
- 5
Choose
CNAMEunder Record Type and enter this value under Name. - 6
Paste the service’s value under Value and add a dot at the end, for example
shops.myshopify.com.Without the dot, your domain name is added and www points wrong.
- 7
Click Add.
The CNAME record for www is added to the list.
The service gives you DNS records, in the client area
The domain has no hosting.
- 2
Log in to the client area and click Manage next to the domain.
- 3
Open the DNS / Nameservers tab.
- 4
Click Edit on the row for the domain’s A record and change the value to what the service says.
The fields open in the row. Save when done.
- 5
Delete the A record for
wwwand add the service’s CNAME forwww.
The service gives you nameservers
All DNS is then handled by the service.
- 2
Switch to the service’s nameservers: Change the nameservers.
First add your email records (MX and SPF) at the service, or your email stops working.
How to know it worked
Done
The domain shows the website on the service, and email works as before.
Waiting time
Changed records usually work within a few minutes. A nameserver change can take up to 48 hours.
If something doesn’t work
It says the record could not be created
Why: There is already a record on the same name. A CNAME cannot share a name with another record.
What to do: Delete the old record first.
The service can’t verify the domain
What to do: Put the TXT record on @ and keep only the latest one. The service can take up to an hour to see it.
My email stopped working
Why: The MX records are missing at the service after the nameserver change.
What to do: Add Inleed’s email records at the service, or switch back to Inleed’s nameservers.
Change the nameservers for your domainThe website shows “Not secure”
Why: The service issues the SSL certificate, not Inleed, and only once the domain points there.
What to do: Wait a while.
Good to know
- Change only the records the service asks for. Keep MX and SPF, and your email keeps working.
Related guides
Need more help?
Email [email protected] or call 08-519 70 666. Say which domain it concerns.