My domain is suspended pending verification
Your website and email stop working when the domain is suspended while the owner’s details wait to be verified. Start with the cause at the top.
Common causes
Check
Have you received an email asking you to verify the contact details for the domain? International domains, for example .com, are suspended if the email address is not confirmed.
What to do
Click the link in the email. If you can’t find the email, email support and we’ll send it again.
Check
Did the verification go to an email address you no longer have access to?
What to do
Email support and say that you can’t access the address, and we’ll help you change it and send the verification again.
Update your domain’s contact detailsCheck
Internetstiftelsen makes spot checks and suspends .se and .nu domains with incorrect owner details without warning.
What to do
Correct the details and email support, and we’ll help you with Internetstiftelsen.
Check
It can take a while before the suspension is lifted and DNS has updated.
What to do
Wait a few hours. If it still doesn’t work after a day, email support.
Good to know
- The email goes to the domain’s contact address.
- If you’re unsure whether an email is genuine, log in to the client area yourself instead of clicking. Is this email really from Inleed?
Related guides
Need more help?
Email [email protected] or call 08-519 70 666. Say which domain it concerns.