Turn off DNSSEC for your domain
DNSSEC protects your domain’s DNS with signatures. Turn it off before the domain changes nameservers, or when it has stopped working.
How to turn it off
- 1
Log in to the client area and click Manage next to the domain.
The domain’s page opens.
- 2
Open the DNS / Nameservers tab.
- 3
Open the DNSSEC sub-tab.
- 4
Click Unsign.
If it says Sign, DNSSEC is already off.
How to know it worked
Done
DNSSEC is off when the box says Sign.
Waiting time
Allow up to 4 hours, usually around 3, before the change applies everywhere. It can’t be sped up.
Good to know
- A DNSSEC error stops your website, email and SSL certificate from working, even if the nameservers are right.
- If you are transferring a domain to Inleed, turn off DNSSEC at the old provider first.
- To turn DNSSEC back on, click Sign in the same place.
Related guides
Need more help?
Email [email protected] or call 08-519 70 666. Say which domain it concerns.