My changes don’t show on the website
You’ve saved a change, but the website looks the same. Work through the causes from the top.
Common causes
1Your browser is showing a saved copy
Check
Does the change show after a hard reload?
What to do
Do a hard reload with Ctrl+Shift+R or Cmd+Shift+R, or test in a private window.
2The cache is showing the old page
Check
Do you use a cache plugin in WordPress?
What to do
Clear the cache in the plugin, for example LiteSpeed Cache › Purge All. If you use Cloudflare, clear the cache there too.
Turn on LiteSpeed Cache for WordPress3The domain still points to the old server
Check
Have you recently moved the website or changed nameservers?
What to do
Follow the troubleshooting for when the old website still shows.
The old website still shows4The files are in the wrong folder or on another domain
Check
Did you change files, but nothing happens?
Good to know
- Don’t run several cache plugins at once, for example WP Rocket and LiteSpeed Cache.
Related guides
Need more help?
Email [email protected] or call 08-519 70 666.