Skip to content
Help Center Search the help center/
SVClient area
Troubleshooting

WordPress shows a critical error or a blank page

The website shows a critical error or a completely blank page, often after an update. Start with the cause that matches.

Updated 6 Nov 2026

Common causes

1A plugin or theme isn’t working

Check

Did the error come after you updated or installed a plugin or theme?

What to do

Disable it from the File Manager.

Disable a WordPress plugin from the File Manager
2The PHP version has changed

Check

Did the error come after you changed the PHP version?

What to do

Follow the troubleshooting for errors after a PHP change.

My website stopped working after a PHP change
3PHP has too little memory

Check

Does the error log say Allowed memory size exhausted?

What to do

Raise memory_limit in the PHP settings.

Change PHP settings for your website
4The cause is unknown

Check

Don’t know what changed?

What to do

Read the error log. It shows which file causes the error.

View your website’s error log
5Nothing helps

Check

Is the error still there after the steps above?

What to do

Restore a backup from before the error.

Restore from a backup

Good to know

  • WordPress often emails the administrator a link to recovery mode when a critical error happens. Check your inbox.
  • Inleed’s support helps with the server and the account, not with WordPress plugins and themes.
GuideDisable a WordPress plugin from the File ManagerGuideView your website’s error logTroubleshootingMy website shows server error 500, 502 or 503
EmilLinusMelinda

Need more help?

Email [email protected] or call 08-519 70 666.