The old website still shows
You’ve moved your website to Inleed, but the old site still shows. Work through the causes from the top.
Common causes
Check
Did you change the nameservers less than 48 hours ago?
What to do
Wait. It can take up to 48 hours before the change shows everywhere, and meanwhile the website can switch between the old and the new one. It can’t be sped up.
Check
Are the old provider’s nameservers still set on the domain?
What to do
Switch to Inleed’s nameservers. Don’t switch until all the content has been moved.
Change the nameservers for your domainCheck
Does the A record for the domain and www still point to the old server’s IP address?
What to do
Change the A record for the domain and for www to your hosting’s IP address. You’ll find it under Hosting Specifics in the client area.
Add a DNS recordCheck
Does the old website only show on your computer, but not for others?
What to do
Your computer or browser has saved the old address. Try on your phone without wifi, or in a private window.
Check
Do the domain and www point to Inleed? Only then can an SSL certificate be created here.
What to do
Turn on the SSL certificate in DirectAdmin once the domain points to your hosting.
Turn on an SSL certificate for your websiteGood to know
- Keep your services with the old provider until the move is finished.
- Changes you make on the old website during the move don’t come along.
Related guides
Need more help?
Email [email protected] or call 08-519 70 666.