Connect to Storage with FileZilla
Storage is external storage for backups and files, separate from web hosting and VPS. You connect with an FTP program such as FileZilla.
Want more space on your web hosting? Storage doesn’t extend your hosting. Upgrade your hosting plan
Want more disk on your VPS? Storage doesn’t extend the server’s disk. Upgrade your VPS
Before you start
- Install FileZilla if you don’t already have it. Download FileZilla
How to connect
Storage details
Port 22
Port 21
In the client area under Services › Storage › Manage
- 1
Open FileZilla and open the Site Manager.
- 2
Add a new site.
- 3
Choose the protocol and fill in the server, port, username and password from the Storage details.
- 4
Connect to the server.
How to know it worked
Done
You see the storage in FileZilla’s right-hand pane and can drag files there.
If something doesn’t work
The login fails
Why: Wrong password. Storage has its own password, not the same as DirectAdmin’s.
What to do: Check or change the password under Services › Storage › Manage in the client area. A new password works straight away.
I can’t upload files
Why: You can only write to the /backup folder.
What to do: Open the /backup folder in the right-hand pane and drag the files there.
Good to know
- Need more space? Upgrade Storage with Show upgrades in the client area. Two accounts can’t be merged.
Related guides
Need more help?
Email [email protected] or call 08-519 70 666.