Change the PTR record (reverse DNS) for your IP
The PTR record, or reverse DNS (rDNS), is the name your IP address answers with. You usually change it when the server is going to send email.
Before you start
- The name needs an A record that points to the same IP address. Otherwise many mail servers won’t accept it. Add a DNS record
How to change it
- 1
Log in to the client area and click Network.
Your IP addresses are listed, with the PTR record under rDNS.
- 2
Click the IP address, then edit the name under rDNS.
- 3
Enter the new name, for example
mail.yourdomain.com, and save.Enter the name without a dot at the end.
How to know it worked
Done
The IP address answers with the new name.
Waiting time
It takes about 5 minutes for the change to take effect.
Good to know
- If you haven’t changed anything, the IP address answers with
noptr.inleed.net.
Related guides
Need more help?
Email [email protected] or call 08-519 70 666.