Turn off auto-invoicing for a service
Turn off “Auto Invoice” when a service shouldn’t renew. The service then ends on its expiry date.
Before you start
- Without Auto Invoice, no renewal invoice is created. To keep the service, renew it yourself before the expiry date.
How to turn it off
- 1
Log in to the client area and click the switch under Auto Invoice next to the service, so it turns grey.
How to know it worked
Done
No new invoice is created, and the service ends on its expiry date.
Good to know
- Is there already an unpaid invoice? Email support the invoice number, what should be removed and
Jag bekräftarfrom your account email address. Support can credit the invoice and replace it with a new one. - If the service should continue but you’d rather not pay by hand, turn on direct debit instead.
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Need more help?
Email [email protected] or call 08-519 70 666.