My website shows server error 500, 502 or 503
Server errors are usually caused by the website’s code, the PHP version or resource limits, not by the server being down. Start with the cause at the top.
Common causes
Check
Does the page show 500? Then the error is usually in the website’s code or in .htaccess.
What to do
Open the error log. It shows which file and line the error is on.
View your website’s error logCheck
Did you change the PHP version right before the error appeared?
What to do
Follow the troubleshooting for errors after a PHP version change.
My website stopped working after a PHP changeCheck
Does the page say “There has been a critical error”?
What to do
Follow the troubleshooting for critical errors in WordPress.
WordPress shows a critical error or a blank pageCheck
Does the error appear when many people visit the website? Then your hosting is hitting its resource limits, and new visits are stopped for a while.
Check
Is Standalone Nginx turned on?
What to do
Turn Standalone Nginx off again.
Good to know
- Is the whole website down, not only one page? My website is down
- If the domain points to an IP address outside Inleed, we can’t fix a 500 error.
Related guides
Need more help?
Email [email protected] or call 08-519 70 666.