My website stopped working after a PHP change
The quickest fix is to switch back to the version you had. Your website then works again, and you can troubleshoot without stress.
Common causes
1A PHP extension is missing
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Does your website or WordPress say that an extension is missing, for example mysqli or imagick?
What to do
Extensions apply per PHP version. Turn on the extension for the new version under Extensions.
Enable PHP extensions on your hosting2A WordPress plugin or theme causes errors
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Is the plugin or theme too old for the new version?
3Settings like the memory limit have been reset
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Do the PHP settings have different values than before you changed version?
What to do
PHP settings apply per version. Set them again for the new version under Options.
Change PHP settings for your websiteGood to know
- The error log shows exactly which file causes the error. View your website’s error log
Related guides
Need more help?
Email [email protected] or call 08-519 70 666.