Order broadband for your address
We deliver broadband over existing fibre in the city networks we work with. First check that we can deliver to your address, then order in the client area.
Before you start
- You need BankID to confirm the order.
- If you live in an apartment, you need the apartment number (4 digits). It’s often on the fibre box label or in your tenancy agreement. The number on your door is often a different one.
How to order
- 1
Search for your address at inleed.se/internet .
You see whether we can deliver there and what it costs.
- 2
Log in to the client area, open the store and click Select next to broadband.
The broadband order opens.
- 3
Enter the address and apartment number, and pick a start date: as soon as possible or a later date.
Support can change the start date until activation.
With the wrong apartment number the broadband isn’t activated, and you can’t change the address yourself afterwards.
- 4
Pay the first invoice and confirm the order with BankID.
The broadband is only activated once both are done.
How to know it worked
Done
The broadband is activated on the start date. Restart the fibre box and the router once it is active.
If something doesn’t work
My address isn’t in the search
Why: We only deliver over existing fibre in the city networks we work with, and the address must be in the city network’s register.
What to do: Email support the full address. If it’s only missing from the register, in some networks we can ask the network owner to add it.
I entered the wrong apartment number
Why: With the wrong number the broadband isn’t activated.
What to do: Email support with the right apartment number.
Good to know
- There is no minimum contract period and no notice period.
- A router isn’t included. If you don’t have one, you can buy one from us. Connect your router
- If you have another provider today, it must be cancelled by the start date. Only one provider can be active per outlet. Switch broadband provider
Related guides
Need more help?
Email [email protected] or call 08-519 70 666.