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Allow or block a sender

Do emails from a sender end up in spam, or do you want to get rid of a sender? Add the address to the spam filter’s allow list or block list.

About 2 minutes Updated 6 Nov 2026
Faster: let an AI app do itMCP

If you’ve connected Inleed to an AI app, just write what you want done, for example:

Allow the sender [email protected] in my domain’s spam filter

Done. [email protected] is allowed in the spam filter.

How to connect an AI app Works with Claude, ChatGPT and Codex

How to allow or block

  1. 1

    Log in to DirectAdmin and open E-mail Manager › SpamAssassin Setup.

A

Allow

Emails from the sender end up in spam.

  1. 2

    Enter the address under Whitelisted E-mails and press Enter.

    A whole domain works too, for example *@company.com.

  2. 3

    Click Save Configuration.

B

Block

You never want email from the sender.

  1. 2

    Enter the address under Blacklisted E-mails and press Enter.

    Emails from the address are then always tagged as spam.

  2. 3

    Click Save Configuration.

How to know it worked

Done

New emails from an allowed sender get through. New emails from a blocked sender are tagged as spam.

Good to know

  • You can also block senders under SPAM Filters in E-mail Manager.
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Need more help?

Email [email protected] or call 08-519 70 666.