Add your email to Thunderbird
Add your Inleed email address to Thunderbird, so you can read and send your email there.
Using Outlook? Add your email to Outlook
Using Mail on a Mac? Add your email to iPhone, iPad or Mac
Before you start
- Have the email address and the email account’s password ready. The username is the full email address.
How to add your email
Settings for Thunderbird
IMAP
The full email address
Port 993, SSL/TLS
Port 465, SSL/TLS
Normal Password, for both servers
- 1
Open Thunderbird and choose ≡ › Add Account › Email.
The first time you start Thunderbird, the Account Hub opens straight away.
- 2
Enter your name and email address and click Manual configuration.
Don’t choose Continue. Thunderbird may then guess a server name from your domain, which gives a certificate warning.
- 3
Choose IMAP under Incoming server settings and fill in the fields from the settings.
Then click Continue.
- 4
Fill in the fields under Outgoing server settings the same way and click Test.
Then click Continue.
- 5
Enter the email account’s password and click Continue.
How to know it worked
Done
Thunderbird shows that the email account is connected, and the inbox appears on the left.
If something doesn’t work
Thunderbird warns about the certificate
Why: The server is set to, for example, mail.yourdomain.com instead of mail.inleed.com.
What to do: Change the incoming and outgoing server to mail.inleed.com.
“Authentication failed. Please check the username and password”
Why: The username isn’t the full email address, or the password is wrong.
What to do: Enter the full address as the username. If you’ve forgotten the password, change it in DirectAdmin.
Change the password for an email accountI can receive but not send
What to do: Check the outgoing server: port 465, SSL/TLS and Normal Password.
I can’t send emailGood to know
- Thunderbird can also show the calendar from webmail. Can I sync the webmail calendar?
- Mozilla’s own guide: Account Hub for Thunderbird Desktop .
Related guides
Need more help?
Email [email protected] or call 08-519 70 666.