Keep your email with another provider
Moving your website to Inleed but keeping your email with your current provider? Point the domain’s MX records there and turn off Inleed’s own email handling.
Is your email with Microsoft 365? Connect your domain to Microsoft 365
Is your email with Google Workspace? Connect your domain to Google Workspace
Before you start
- Find out which MX records your email provider wants, and have them ready.
- Does the domain use another provider’s nameservers? Then make the DNS changes there instead.
How to keep your email
- 1
Open E-mail Manager › MX Records in DirectAdmin and click Add Record.
Make the change here, not in the client area.
- 2
Add your provider’s MX records and remove the MX record that points to Inleed.
Important
If you leave the box ticked, email from your website, such as contact forms, goes to an empty mailbox at Inleed instead.
- 3
Untick Use this server to handle my e-mails and save.
- 4
Add your provider’s
includeto the SPF record that’s already there, under DNS Management in DirectAdmin.Don’t create a new SPF record. The domain should have only one.
How to know it worked
Done
Your email goes to your provider, and email from your website to the same domain arrives.
Good to know
- A domain receives email in one place. You can’t have some addresses at Inleed and others with another provider.
Related guides
Need more help?
Email [email protected] or call 08-519 70 666.