Restore deleted email from a backup
If you’ve deleted email and emptied the trash, you can bring it back from a backup. How depends on your hosting plan.
If you’ve connected Inleed to an AI app, just write what you want done, for example:
The app prepares the restore. You approve it in the client area.
How to restore it
Prime and Ultra
You can restore only the email with JetBackup.
- 1
Open Extra Features › JetBackup in DirectAdmin and choose Email Accounts.
- 2
Choose the day before the email was deleted and select the email account.
- 3
Click Restore.
Restore Options merges the backup with what’s there, so new email is kept.
Standard and Special
Only the whole hosting account can be restored.
Important
Everything is replaced: website, databases and all email. Email that arrived after that day is lost. Save it first.
- 1
Log in to the client area and restore the whole hosting account under Backups.
All the steps: Restore your whole hosting account.
How to know it worked
Done
The email is back in the mailbox.
Good to know
- Look in the trash in webmail first. Deleted email stays there for a while.
- A backup is taken every day. Email that arrived and was deleted on the same day isn’t in any backup.
- Backups are kept for 7 days on Standard and Special, and for 30 days on Prime and Ultra.
Related guides
Need more help?
Email [email protected] or call 08-519 70 666.