Add your email to Outlook
Add your Inleed email address to classic Outlook on Windows, so you can read and send your email there.
Using the new Outlook? Email in the new Outlook for Windows
Using Outlook on a Mac? Add your email to Outlook for Mac
Before you start
- Have the email address and the email account’s password ready. The username is the full email address.
How to add your email
Email client settings
IMAP
The full email address
The email account’s password
Port 993, SSL/TLS
Port 465, SSL/TLS
Yes, the same as incoming
- 1
Open Outlook (classic) and choose File › Add Account.
Not Outlook (new). It requires an app password, and Inleed doesn’t have those.
- 2
Enter your email address, open the advanced options and tick the box for setting up your account manually.
Then click Connect.
- 3
Choose IMAP.
- 4
Fill in the servers from the settings and click Next.
- 5
Enter the email account’s password and click Connect.
How to know it worked
Done
Your inbox appears in Outlook.
If something doesn’t work
Outlook warns about the certificate
Why: The certificate is issued for mail.inleed.com, not for your domain.
What to do: Change the incoming and outgoing server to mail.inleed.com.
I can’t send email
What to do: Check that the outgoing server has port 465, SSL/TLS and the same login as the incoming server.
I can’t send emailOutlook asks for an app password
Why: You’re using the new Outlook. It requires an app password, and Inleed doesn’t have those.
What to do: Use classic Outlook or another app, for example Thunderbird.
Email in the new Outlook for WindowsOutlook won’t connect, although the settings are right
Why: The Outlook profile still holds old settings.
What to do: Create a new profile in Outlook and add the account there again.
Good to know
- If you have Microsoft 365, add the account as a work or school account instead, not with IMAP. Get started with Microsoft 365
- Microsoft’s own guide: Add an email account to Outlook .
Related guides
Need more help?
Email [email protected] or call 08-519 70 666.