Restore your whole hosting account from a backup
Restore your whole hosting account to how it was on an earlier day. The website, the databases and all email go back to that same day.
On Prime or Ultra and only want to restore a file, a database or a mailbox? Restore a website or files with JetBackup
If you’ve connected Inleed to an AI app, just write what you want done, for example:
The app prepares the restore. You approve it in the client area.
Before you start
- Save your own copy of anything you want to keep first, for example new emails or files.
How to restore
- 1
Log in to the client area and click Manage next to your hosting.
Your hosting’s page opens.
- 2
Open the Backups tab.
The backups are listed by date.
Important
Everything is replaced: the website, the databases and all email. Emails that arrived after that day are lost.
- 3
Pick the day you want to go back to and click Restore.
How to know it worked
Done
Your hosting is back to how it was that day.
Waiting time
The restore takes minutes, and up to hours for large accounts. Meanwhile your hosting may be unavailable.
If something doesn’t work
Settings have changed after the restore
Why: PHP settings and Secure SSL may have gone back to how they were that day.
What to do: Check them in DirectAdmin and turn them on again if needed.
The restore fails
Why: The disk space is full, or the hosting is suspended.
What to do: Free up space and try again. If the hosting is suspended, contact support.
Free up space on your hostingGood to know
- Backups are kept for 7 days on Standard and Special.
- On Standard and Special you can’t restore only one website or database, neither yourself nor through support.
Related guides
Need more help?
Email [email protected] or call 08-519 70 666.