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Create a client account in your reseller package

With the reseller add-on you create separate DirectAdmin accounts for your customers, each with the customer’s domain.

About 3 minutes Updated 6 Nov 2026

Before you start

  • Your hosting needs the reseller add-on. It’s only available for Prime and Ultra, and you add it under Show addons in the client area.

How to create it

  1. 1

    Log in to DirectAdmin, click Manage User Packages and create a package with the limits the customer should have.

    Limits that are too low, for example for bandwidth, can suspend the customer’s domain.

Tip

If you already have a package that fits, skip this step.

  1. 2

    Go back to the start page and click Add New User.

    The form for a new user opens.

  2. 3

    Fill in a username, the customer’s email address, a password and the customer’s domain.

  3. 4

    Choose the package under Package.

  4. 5

    Click Create.

How to know it worked

Done

The customer has their own DirectAdmin account with their domain. With Send E-mail Notification turned on, the customer gets the login details by email.

Good to know

EmilLinusMelinda

Need more help?

Email [email protected] or call 08-519 70 666.