Guide

Free up space on your hosting

Email, Installatron backups and old files fill up your hosting. Clean up before the space runs out, or the account is locked.

About 2 minutes Updated 6 Nov 2026

Right guide?

Would you rather have more space? Upgrade your hosting plan

Before you start

If the space runs out, the account is locked at the nightly check after midnight. Clean up before then.

Large mailboxes are the most common cause.

2
Open E-mail Manager › E-mail Accounts.
Under Usage you see how big each mailbox is.
3
Empty the trash and spam folders in webmail, or delete old email.

They are stored on your hosting and take up space.

2
Open Installatron in DirectAdmin. Each installation shows how many backups it has.
3
Click My Backups and delete the backups you don’t need.
Inleed takes its own backup every day, so you don’t need to keep many.

Old files, logs and copies.

2
Open File Manager and delete files you don’t need, such as old zip files and copies of the website.
3
Empty the trash in File Manager.
Deleted files take up space until the trash is emptied.

More space is free, and the figure on the DirectAdmin start page has gone down.

The figure for used space updates once a day. It can take up to 24 hours before what you cleared shows.

The account is already locked

Why: The space is full.

What to do: You can’t unlock the account yourself. Contact support or upgrade your plan.